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This content applies to a previous version of CARTO

In October 2021 we released a new version of our platform. You can find the latest documentation at docs.carto.com

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Managing Your Account

Your CARTO account options contain all of the information necessary for managing your account. You can view and edit your profile information, view the details of your account plan and connect to external data sources, request an API Key to protect your data, and view the details of your billing invoices and data usage.

How to Access your Account Options

You can access your account options from your dashboard, or from your public profile page, in CARTO.

  • From your dashboard, select Settings (or Your API keys) from your avatar drop-down menu.
  • Click the different options to refresh the view and display the related account settings.

Each of the available account options are described below.


Profile

Access your profile information to edit your public profile settings.

Profile options include the ability to:

  • Change your avatar image
  • Edit your public profile name
  • Share any personal websites, your location, your Twitter Username, or your Disque Shortname
  • Indicate that you are available for hire, which automatically includes a link to your email on your public profile page

Click SAVE CHANGES after editing any of your profile settings.

Account

Access your account settings to edit your account plan details.

Account options include the ability to:

  • Edit your account username, associated email address, change your password
  • Enable or disable multi-factor authentication
  • View and edit your account type and billing plan
  • Connect (or disconnect) to external data sources

Click SAVE CHANGES after editing any of your account settings.

Delete your account

You can delete your account through the account options page. Contact support if you have any questions before deleting your account.

Note: Deleting your account permanently removes all of your maps and datasets, they cannot be recovered.

API Keys

Check CARTO Auth API documentation to know how to manage your API Keys.

Billing

Access the billing information for your account. You can change or upgrade your plan, view past invoices, and edit payment information.

  • Click CHANGE PLAN to view and change the account type for your plan.
  • View any invoices related to your account.
  • Click Edit payment data to edit payment or billing details for your account.

General rules about changing or upgrading your account:

  • If you change or upgrade your account, charges are pro-rated.
  • You may experience extra charges if you exceed the geocoding quota or map views allocated for your account type.
  • A free trial enables you to evaluate CARTO for 14 days.
  • Once you upgrade from a free plan to a paid plan, a monthly billing period is set for your account.
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